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The Strata Council sets the procedures for managing access devices, which ESM follows. The time it takes to process an...
Customer Support April 12th, 2019 13930 views 27 likes
Summary: To request Strata Company records such as: Insurance Certificate of Currency (CoC) Financial Reports/Owners Statement/Copy of Levies Minutes of...
Customer Support April 17th, 2019 16712 views 7 likes
If you need to update your information, you can either contact ESM Strata directly or complete the form below. For...
Customer Support May 3rd, 2019 15221 views 37 likes
Summary: If you have paid for something on behalf of your Strata Company, you can fill this form in below...
Customer Support August 15th, 2019 12420 views 38 likes
Summary Anyone interested in purchasing a Strata Titled property is entitled to seek information about that Strata Title from the...
Customer Support May 14th, 2020 7368 views 1 likes
Summary There is no default by-law requiring a resident to seek permission to have a pet in a Strata Scheme....
Customer Support February 25th, 2021 4167 views 1 likes
Summary Living within a strata complex is unlike living in a green-titled lot or a free-standing house. There are rules...
Customer Support May 3rd, 2019 6769 views 2 likes
If you are struggling to pay your levies on time, you can fill in the form below, to request consideration...
Customer Support January 22nd, 2021 3166 views 4 likes
Request CCTV Footage from a camera located at the complex. Please note: Charges might apply if the Strata Company has...
Customer Support March 9th, 2021 2343 views 3 likes
Summary: If you have overpaid a levy or paid a levy in error, you can request your bank to recall...
Customer Support August 16th, 2019 3083 views 0 likes
Summary If you wish to submit an Insurance Claim on the Strata Companies Insurance Policy, you can complete the form...
Customer Support October 29th, 2020 1623 views 2 likes
Summary If damage has occurred to your Unit/Lot that you believe is the Strata Company's responsibility to repair, or if...
Customer Support July 5th, 2023 1299 views 0 likes
Summary In the event that you wish to carry out a structural alteration to your Lot, you may need to...
Customer Support July 31st, 2020 1677 views 0 likes
Summary Before you make any renovations, alterations or additions to your lot, or the common property, it is important to...
Customer Support April 12th, 2019 6876 views 5 likes
Overview The Council of the Strata Company is elected at every Annual General Meeting. Any owner of a lot that...
Customer Support March 28th, 2024 403 views 0 likes
Please fill the form below if you wish to apply to you Strata Company to install signage at your property....
Customer Support May 11th, 2021 2930 views 0 likes
Overview A proxy form enables the lot owner(s) to appoint an authorised representative to act and vote on their behalf...
Customer Support April 17th, 2023 1656 views 0 likes