How can we help?

Answers to our most commonly asked questions are here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Customer Support

    Complaints

    Leave a complaint with ESM to be passed onto your Council of Owners

    Any member of the strata company (or an authorised representative) can make a complaint to the council of owners about alleged by law breaches within the complex. 

    Councillors may issue a warning letter or breach notice to the offending resident based on this complaint. 

    It is important you provide a detailed description of the incident(s).


    Was this article helpful?

    Still can't find what you are looking for?

    Our team is here to help you.

    Contact ESM





    Copyright © ESM Strata