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    Customer Support

    Lot Refund

    Overpaid your latest levy? Request a refund of funds from your Strata Company.


    • If you have overpaid a levy and your lot is in surplus, you can request a refund from your Strata Company bank account through ESM
    • The ESM accounts team will process this refund on behalf of your Strata Company
    • For compliance reasons, we require confirmation of where you have made payment from
    • ESM may contact you to confirm any details further
    • Fill out the form below and contact if you have any questions¬†

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